Frequently asked questions
The most frequently asked questions
PAYMENT
[What means of payment can I use?]
You can adjust your order by card Visa, Mastercard, American express, Aurore, Cofinoga, map 4 stars through the Paypal secure server. It is not necessary to have a Paypal account. You can also pay by cheque or bank transfer, you will find our banking and postal contact end command.
[Can I pay by cheque?]
Perfectly, just send us the order number which you will be indicated at the end of command by joining a cheque to the following address: KOREMI 9, rue Clément Roassal, 06000 Nice, France.
[I can pay by bank transfer?]
You can pay by bank transfer, you will find banking information at the end of command or in the "Secure payment" section by clicking here.
[It is possible to pay in 3 times?]
We offer you the ability to adjust in 3 times without charge from €99 order.
snowpascher offers you a quick and easy payment facility which allows you to adjust in three monthly payments by cheque or step card bank all by immediately taking advantage of yourproduct. more info
[I am not in France, I can still order?]
Of course, we deliver throughout Europe. Simply select your country at the end of command, port charges are variable according to the ordered items. For information, the time is about 4 working days and the cost of delivery in Europe is only €12.90 ... now is the time to enjoy!
DELIVERY
[What is the delivery time?]
In metropolitan France, the delivery is done by DPD or "Colissimo suivi". The time is 1-3 working days. For the international, thetime is 4-6 business days.
[How much costs delivery in France?]
The delivery is only €6.90 and For delivery in Europe is €12.90. You will not find cheaper!
[How I will receive my parcel?]
We use DPD or COLISSIMO tracking services. Your package will be issued to the address of delivery indicated in your order. In the absence or lack of information, DPD or COLISSIMO tracking will leave you a notice of passage, you can retrieve your package to the Agency indicated on the document or request a second passage for delivery by DPD. IMPORTANT: Enter the building number, floor, door code in your order.
[I received my package but][it is damaged, that is what I do?]
Check the status of your package upon delivery. If it is damaged, the liability is that of the carrier and do not accept delivery. Receive your denied package, we will perform a second shipment and we will deal with the dispute with the carrier.
[I don't like my board... I want more!]
snowpascher you exchange or refund you your purchase (excluding return shipping charges). You have 30 days to return the!
Of course, it should not have been used. + Info
VARIOUS ISSUES
[Blade, what is?]
Blade is a trademark Austrian founded in 1959. In 1982, she was one of the first production line to manufacture of snowboards. In 1996, the brand produced its snowboards in CAP construction and continues to increase the quality of its boards. Grans labels looking for high-quality manufacturing, have quickly integrated chain of production of blade to provide reliable, resistant and scalable boards.
[Are sections available?]
Yes, all boards, boots and bindings are available and deliverable in 2 to 5 business days in metropolitan France.
[My purchase is it guaranteed?]
The items sold on cheap Snowboard are guaranteed 1 year insofar as it resulted in a case which is attributed to a manufacturing defect. Use in non-conformity does not b��néficier of the cheap Snowboard guarantee.